Featured products

GHI-280

e - 2U Rackmount Chassis, ATX M/B, Drive 1xSlim CD-ROM & 1xSlim FDD & 8x3.5" - 2U 19" Industrial Computer
2U Rackmount Chassis, ATX M/B, Drive 1xSlim CD-ROM & 1xSlim FDD & 8x3.5"

MIC-3001/8

e - 3U 8-slot CompactPCI® Enclosure - 8-Slot Compact PCI Chassis
3U 8-slot CompactPCI® Enclosure

ADAM-5510/TCP

e - Ethernet-based Programmable Controller - Ethernet-based Controller Chassis
Ethernet-based Programmable Controller

PCM-9340

e - 486 SBC with ST Elite CPU, VGA/LCD, Ethernet and 4 COMs - 3.5" Embedded Single Board PC
486 SBC with ST Elite CPU, VGA/LCD, Ethernet and 4 COMs

EDS-205

e - Low Cost 5Port Un-Managed Industrial Ethernet Switch - Low Cost 5 Port Industrial Ethernet Switch
Low Cost 5Port Un-Managed Industrial Ethernet Switch

PPC-154T

e - Pentium® 4 Based Panel PC with 15" Color TFT LCD and Optional Touchscreen - New Pentium® 4 Based 15" General Purpose Panel PC
Pentium® 4 Based Panel PC with 15" Color TFT LCD and Optional Touchscreen

GHK-MO1

e - 19" Rack Mounting Telescopic 15" LCD Monitor & Keyboard - Best value 1U Rack Mount LCD Display, Keyboard & Trackerball
19" Rack Mounting Telescopic 15" LCD Monitor & Keyboard

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RMA Satisfaction Questionnaire

Your RMA request has just been completed and we trust that we have resolved it to your satisfaction.

Our goal is to ensure that we maintain the highest standards of service that we can, relative to the resources at our disposal. In order to assist us in achieving this, we would appreciate a brief moment of your time to complete the following satisfaction survey.

Our engineers strive to do the best they can to process your RMA effectively. Knowing what they have done well provides invaluable motivation. Knowing what they could have done better helps them to improve. We consider customer feedback highly valuable and consequently take it very seriously, to the extent that we regularly show our appreciation by rewarding with a prize.

Your Experience Comments based on your experience in dealing with us, or suggestions for improving our service to you
Did we repair your product to your satisfaction?

Did we understand the fault you reported?

Did you feel we had the technical competence to repair your product?

Did we complete your RMA within acceptable timescales?

Did we appreciate the urgency of your RMA?

Did we keep you informed on the progress of your RMA?

Based on your experience would you recommend us favourably to a colleague?

Do you have any comments or suggestions that would help us improve our quality of customer service?


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